MM
Michael M

1 reviews | Active since Dec 2014

07 May 2015, 10:15

SR Reference : A6-WQJC-IH10W

Good day<br> <br> SR Reference : A6-WQJC-IH10W<br> <br> I logged another query via you Customer Care 082111. Your Agent supposed to come back to me and I haven't receive an e-mail/sms or phone call regarding my Credit of R747.47 on my Bank Account??<br> <br> How long does it take to resolve this matter, at first was 7 to 21 working day but now it goes for 3 month to show useless you are!!<br> <br> Other Refs: EC-0W3F-2RU141 / PC-0***-278X6O<br> <br> Michael K Makau<br> ***<br>

0
Replies (1)
Vodacom
Vodacom's reply07 May 2015, 14:54
Official
Hello Kgoskgos,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team