BR
Benita R

1 reviews | Active since Dec 2014

06 Feb 2015, 17:21

SR Ref # S3-8U22I-IAVA6

Further to the above noted reference number, on the 27th of January I lodged a a complaint about a data charge. It has been more than seven working days since doing so and I still do not have the detailed data use bill I requested. This is the second month in a row that I have had to lodge a data use query and a complaint about unresponsiveness at Vodacom on this site. This is highly unsatisfactory.

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Replies (1)
Vodacom
Vodacom's reply08 Feb 2015, 11:30
Official
Hello Fevertree,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team