BR
Benita R
1 reviews | Active since Dec 2014
06 Feb 2015, 17:21
SR Ref # S3-8U22I-IAVA6
Further to the above noted reference number, on the 27th of January I lodged a a complaint about a data charge. It has been more than seven working days since doing so and I still do not have the detailed data use bill I requested. This is the second month in a row that I have had to lodge a data use query and a complaint about unresponsiveness at Vodacom on this site. This is highly unsatisfactory.
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Replies (1)Vodacom's replyOfficial
08 Feb 2015, 11:30Hello Fevertree,
Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Vodacom's reply08 Feb 2015, 11:30
Official
Hello Fevertree,
Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
