AL
Adrian L
1 reviews | Active since Dec 2019
14 Dec 2019, 17:27
SR***
Vodacom fibre down for over 72 hours since call logged. 1 call back from them the other 15 from me to see what updates they have. All of this after I decided to move up on speeds. Technician on my assigned call only works Monday to friday. The poor guys on the front line call tried everything but whoever deals after them dont give a ****. If I get told to unplug and replug router one more time I will hand it in at nearest vodacom shop and take my business elsewhere
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
15 Dec 2019, 11:32Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Dec 2019, 11:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,