AJ
Abdullah J
1 reviews | Active since Jul 2016
06 Nov 2019, 21:00
Springs Mall pathetic customer service
I have on numerous times visited your Vodacom store at the Springs Mall. It so happenned that on the 6/11/2019, i had a very unpleasant experience yet again. There is an indian and white gentleman working at the repairs/ technical section. Every time i visit the store, they are so unpleasant and have no people s****s. They have no concept of customer service and are unmannered to be in a public space. I would never purchase a vodacom package again due to this unpleasant experience.
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Replies (1)Vodacom's replyOfficial
07 Nov 2019, 07:22Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Nov 2019, 07:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
