Spineless Service!!

After writing a snotty review, explaining the urgency, and the absolutely pathetic service that my partner has received from Vodacom, they now play ostrich and bury their heads and hope the problem just goes away. They are clearly as useless as our countries SOE's. They decided a few weeks ago to just hard lock a prepaid number for no reason whatsoever. Even after having proof that there has been an arrangement put in place, and even confirmed in writing by Vodacom, they still take it upon themselves to go ahead and do this. The funniest part where they have further embarrassed themselves, is not only did they hard lock a prepaid number, but the number has apparently been put back into the system by Vodacom. After having asked repeatedly why, no one has the backbone to even get back to my partner about this. THe **** poor service even goes further, where after having asked them to please contact my partner on her work landline as she cannot take calls on her cell phone during working hours, they still try and contact her on her cell phone on a sim card she has had to borrow. I mean, how retardedly stupid do you have to be to not understand simple English!! Then lets also look at how the urgency of this whole matter is for Vodacom. After having explained to them that my partner needs her number reactivated as a matter of urgency so as to be able to have correspondence with the school for her children, it's pretty much laughed off by Vodacom, and again just ignored. Murphy would have it, that the very next day, one of her children fell extremely ill at school, and they had no way of contacting the mother via wattsapp to inform her of her childs illness. How much more of an up yours does Vodacom want to show towards fixing the problem they have created!! I find it incredible how a company of Vodacoms size and reputation, clearly displays such disregard for their clients as well as the most pathetically **** service I have ever seen in my life. This countries SOE's and Vodacom share such a similar service it is frightening. As long as they are taking your money, they couldn't give a **** about providing a service for it. But, I suppose, there will be yet another drawn out process of beginning this a;; from the beginning as there has yet to even be a reference number given. Guess that just makes it easier for Vodacom to hide their heads and ignore it all. Talk about owning up to what they have created. Spineless wimps if you ask me personally!!!!