SM
Sarah M

1 reviews | Active since Mar 2017

01 Jun 2017, 10:06

Spend some money on customer service

<p>Hi Vodacom, it is funny how I get annoying calls all day asking me to spend more money with you, and yet I spend an hour a day trying to get through to customer service!! Perhaps you should employ some more people?!!!!??? You are impossible to get hold of. There are so many complaints about your dismal customer care service. I still need help as a matter of urgeny since for some reason you have taken away my authorisation to make international calls!! These people couldn't be bothered about their customers, only trying to make more money. </p>

0
Replies (1)
Vodacom
Vodacom's reply01 Jun 2017, 10:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team