NM
Neil M
1 reviews | Active since Oct 2014
30 Dec 2015, 19:36
Speedy service
I would really like to thank Nafisa and her team as well as Given from the Vodacom insurance team who helped me with my insurance claim. I went to them on the 21st of December with everything I needed on me and they managed to sort me out and get me my phone the next day. Thanks a lot guys. Although I am still disappointed that I did not get the earphones that I was meant to get and they were swapped with some random brand. From Skull Candy to Xqisit, really guys, that's a disappointment but thanks for the speedy service with my phone.
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Vodacom's replyOfficial
31 Dec 2015, 07:33Hello neil.malope,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
Vodacom's reply31 Dec 2015, 07:33
Official
Hello neil.malope,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team