Speechless (horrible)

I would say I'm utterly shocked but also, where there is a loophole, you will dig into it hey. So, I am not that shocked.

I have had a contract with you for a few years now, the phone is long payed off so it's just a Flexi Red 250 or whatever you call it now. I went onto a Month-to-Month Contract being told that I can cancel my contract at anytime. Yeah right! Now I find out, I am in a contract with you until September with no way to get out of the contract.

So here it goes, my plan. My plan was to cancel my contract, then the company I work for who also has a contract with you, they were going to let me pay in a little an upgrade my work contract to the unlimited package/ plan. Therefore I would keep my personal number for things attached to the number like my banking, municipality, etc.

But you, no, no cancellation, no email address to put anything in writing. Just call this number, then when I follow up, you say I didn't call the number or there isn't a record of my call. Convenient isn't it?