SPECIAL NOT AVAILABLE!!!

<p>I have been trying to add another line on my vodacom account. When I log onto the system the offer is clearly there and It lets me place the order. I spoke to Rodwell in the call centre yesterday and he said the offer expired. I then explained that you cannot offer it on the website and then when I call (as NO ONE phones me back) they tell me this. He then said management will look at it and I sent the email. I get a very NO CARE response from Kendell this morning:</p> <p>Hi Claire Reid,</p> <p>Ticket: https://vadminlikeminds.freshdesk.com/helpdesk/tickets/8111</p> <p>Kindly be advised that the Vadmin department does not make any outgoing calls,If the deal is not available on the system,then it has expired.</p> <p>Kind Regards,</p> <p>Kendell</p> <p>Follwing his email I went onto the Vodacom website AGAIN and the offer is STILL there.</p> <p>I need someone to assist me as LikeMinds obviously are not interested. I have been a Vodacom customer for over 10 years and to treat me like this is not right. Has Vodacom lost all touch with their customers?</p>