AJ
Andre J
1 reviews | Active since Feb 2025
23 Feb 2025, 10:52
Speak to a human!
On the Customer Care line it is impossible to speak to a human. Tobi is awful and useless. Super frustrating. The Vodacom call centre was poor, Tobi is even worse. The trend away from human interaction is going to prove disastrous
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Vodacom's replyOfficial
24 Feb 2025, 07:35 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Feb 2025, 07:35
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team