JB
Julius B

1 reviews | Active since Mar 2014

31 Jan 2017, 10:51

Speachless - EXTREMELY BAD!!!

<p>Still no feedback from my last complaint! I called again and still the same story... how hard is it to understand? I had a Sony Xperia Z3, if you can't repair my Z3, replace it with a Z3... oh oky, the Z3 is discontinued, replace it then with the device that replced the Z3. How can you expect that I must 'downgrade' from the top of the range phone to a basic phone?!?!?! UNACCEPTABLE!!!! Be fair!!!!! Contact me with a proper solutions! ********** 909</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply31 Jan 2017, 11:45
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,