GK
Gerhard K

1 reviews | Active since Mar 2013

28 Mar 2017, 08:23

Spamming my number

<p>Hello I keep on getting sms messages from ********** 892 saying the following<br />You have no active internet bundles.To save buy a 50MB data bundle for R4 (8c per MB). To buy now dial *111*96#.. And I have already called vodacom customer care and both times they tell me will call me back but nothing happens. Also my data on my phone disappears on my phone because of this problem.</p> <p>This needs to be sorted out Urgently.</p>

0
Replies (3)
Vodacom
Vodacom's reply28 Mar 2017, 08:46
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply28 Mar 2017, 11:48
Official

Dear Customer,

As discussed, you shouldn't receive those SMSs anymore.

Kind Regards

DL

Best regards,

Vodacom
Vodacom's reply28 Mar 2017, 11:48
Official

Dear Customer,

As discussed, you shouldn't receive those SMSs anymore.

Kind Regards

DL

Best regards,