SZ
Simoney Z
1 reviews | Active since May 2023
12 Aug 2023, 11:46
Spamming for overdue payments that's not even due yet
Thank you so much for the reminder on 9,10 and 11 August that my account is overdue. You know, since the overdue payment is due on the 21st August. You're spam calling and messaging me for a R100 thats due on 21 August. Amazing
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Replies (2)
Vodacom's replyOfficial
12 Aug 2023, 16:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Aug 2023, 16:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
SZ
Simoney Z's updateReviewer Update
14 Aug 2023, 13:47My complaint has been handled exceptionally well. Thank you Vodacom. Vodacom responded quickly and efficiently.
SZ
Simoney Z's update14 Aug 2023, 13:47
Reviewer Update
My complaint has been handled exceptionally well. Thank you Vodacom. Vodacom responded quickly and efficiently.