EP
Eugene P

1 reviews | Active since Nov 2012

12 Sept 2016, 09:27

Spam from the +27555 number - NOT EVEN A VODACOM CUSTOMER

<p>This morning alone, I have been harassed six times by the +27555 number and it’s not even 10h00am yet.</p> <p>I left Vodacom a year ago because of their shoddy business ethics, sales techniques and all in all bad service.<br /> <br /> Suggest you double check your sources as to where you got my details as you have either obtained my details *******ly, not following the POPI act and going against the Consumer protection act with regards telemarketing calls .</p> <p> </p> <p>Please note, I wish no further communication / attempts from Vodacom or its 3rd parties – I am not interested in doing any business with either of the above.</p> <p> </p> <p>Should you wish to continue and disregard what I'm saying, I will lodge a formal complaint to the National Consumers’ Commission. </p> <p> </p> <p>Thank you<br /> </p>

0
Replies (1)
Vodacom
Vodacom's reply12 Sept 2016, 10:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team