Spam Calls from Vodacom for Contract Upgrades

Item: Vodacom
Rating: 1
Author: Andre V

Why do I get so many SPAM calls from Vodacom asking if I would like to upgrade my contract? I phoned Cancellations last month and they promised that if I switch to a Zero Rated contract I would not be called again. That didn't work. My next step is to cancel all my contracts and switch to another operator

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Replies (1)

Vodacom's replyOfficial

21 May 2024, 12:04

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply21 May 2024, 12:04

Official