HV
Henri V

1 reviews | Active since Mar 2022

10 Mar 2022, 16:28

SPAM calls from VODACOM

I am totally and utterly disgusted with Vodacom. I have received 24 unsolicited phone calls from Vodacom over the last 23 days to offer me specials and ask me to upgrade my contract. They started contacting me Nov 2021 asking me if I want to upgrade prematurely. They phone from different numbers trying to get through to you if you block a specific number. If you tell them that you are not interested they just continue with their script with total disregard of what you said. Requests to have your name removed from their spam call list are totally disregarded. They have a total disregard for my privacy or my needs as a client in this regard.

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Replies (1)
Vodacom
Vodacom's reply11 Mar 2022, 07:37
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team