AM
Andrew M

1 reviews | Active since Jun 2011

24 Oct 2024, 11:36

Spam calls

Vodacom has an upgrade line which is apparently run by a company called rewardsco. I have received hundreds of spam calls from this number every month over the last couple of months.

There is never anyone on the other end ( the call just dies when you answer it )

I have repeatedly asked vodacom to stop providing my number to these guys, ie to be put on a DNC list. Phoned them a few times over the last couple of weeks, even asked to speak to a manager to assist. The agents have no idea now to take my number of the list of numbers to be called. The Supervisors / managers completely ignore my requests to speak to them

They also call my kids my wlfe, my dog, my tablet and anyone else they can with 0 respect for my privacy ( I have also repeatedly told vodacom that if they need to call only the main contact should be called )

It seems Both Vodacom and there third part rewardsco couldn't care less.

0
Replies (1)
Vodacom
Vodacom's reply24 Oct 2024, 12:11
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team