GB
Gert B
1 reviews | Active since Feb 2015
30 Jan 2025, 14:55
Spam and poor internal communication of Vodacom
Upgrade department spamming me after I have repeatedly told them that I dont need an upgrade and that their information is incorrect. They said they are putting me on the 'do not call' list, but have been receiving several calls from Vodacom offering me the same deal I am not interested. Their system is out of date - poor internal communication
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
31 Jan 2025, 08:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Jan 2025, 08:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team