South-Africa's worst network provider.

My husband app**** for another cellphone contract on 4th October app**** for new contract with Vodacom, he has 2 contracts already. Their Network cut out and he phoned back that afternoon, they said everything was in order and will phone back to verify which the didnt do. He phoned again on 10th and was told that the application was not completed, she was very helpful. They phoned back on 15th but he was with aclient and asked that they phone him back, 5 minutes later they phoned back, he was obviously still with the client. they phone back, but they did not try again. On the 17th he phoned them again! Each time he has to go going through 3 or 4 people for security verification. The last person said they would phone back, he teceived a missed call again whilst he was in a meeting and returned the call. He then got told that they cancelled the order! Also they phoned him on a the number connected to the WiFi router, of course they couldn't get hold of him. They said they also phoned on a 081 number, he does not know that number, if it was his it must have been very old. They then wanted to restart the whole process again. Ridiculous, *********** service. We needed the phone last week Friday but then they were going to deliver this week friday. So should we wait for another 2 weeks before get phone. What exactly is it that makes Vodacom South-Africa's #1 network provider?

Could you rectify this today please? Enough is enough!