AS
Andre S
1 reviews | Active since Mar 2021
01 Dec 2021, 06:36
Sort out your billing!!!!!
I moved to a different package 2 months ago. I should only be paying R1400 I was double debited. I called the 135 number 4 x this morning, and got cut off 4 times. I tried the BOT function. No help. No live chat to an agent i requested. Poor service. I am ****ed off
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Vodacom's replyOfficial
01 Dec 2021, 07:25Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Dec 2021, 07:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team