1 reviews | Active since Oct 2010
Sort out my invoice please
I have complained about Vlive services twice on Hellopeter and twice on your Facebook platform. Yet, Vlive service keep on being added to my account. My bill should be approximately R300, but this month it was over R900, even though I've been complaining for a while now. I reversed the debit order, which means that Vodacom is now sending me demands to pay my bill. I need this problem to be sorted out immediately so that I can pay my bill via EFT. I am not paying the ********** amounts that are included in my current or next invoice. Please sort it out and re-invoice me.
https://www.hellopeter.com/vodacom/reviews/i-am-now-done-with-you- ********** https://www.hellopeter.com/vodacom/reviews/***- **********
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team