Sort it out
Vodacom noo we can't continue like this, I bought a recurring data of 20 gig pm given 25% off yet u included the 25%"off" in my bill how come? I am supposed to owe R870.98 as opposed to R1036.46 u claim I owe. I hate the fact that I have to resort to this platform for a resolution all the time! Can we treat each other well in 2021 I don't like complaining but hey my relationship with u is toxic.
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Vodacom's replyOfficial
03 Feb 2021, 19:50Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Feb 2021, 19:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
05 Feb 2021, 13:53So u basically sold me the 5 gig u gave me upfront and in total u gave me 25 gig and I wanted 20 gig with 25%off. If that's the case take your 5 gig and reduce the bill, all I wanted to pay was 525 pm for 20 gig, u r tiring.
's update05 Feb 2021, 13:53
Reviewer Update
So u basically sold me the 5 gig u gave me upfront and in total u gave me 25 gig and I wanted 20 gig with 25%off. If that's the case take your 5 gig and reduce the bill, all I wanted to pay was 525 pm for 20 gig, u r tiring.