Sorry, Vodacom, I will not be paying until .....

<p>After trying for THREE YEARS to upgrade my contract (I had not been able to do so because Vodacom kept on telling me online that I can only upgrade in 2013, although we are 2016) I entered into a new contract after visiting Vodacom 4U in Cresta on 1st May. I was given a quote of R372.33 per month with reference *** commencing on 1st May 2016, which amount INCLUDED SCREEN INSURANCE. I accepted and signed the quote. However, since then I have had endless problems - receiving bills that has items on it that I did not sign for and DO NOT WANT! I was charged for an sms bundle WHICH I DO NOT NEED because 200 SMSs per month is supposed to be included in my contract. Since yesterday an amount of R160 also appears on my account for "Vodacom screen insurance" - despite the fact that this was included in my contract. I will therefore not be paying a cent until I receive a CORRECT BILL - that being the R372.33 per month which I signed for on 1st May. I am perplexed by the fact that Vodacom thinks a contract is totally one-sided. Clients must adhere to the contract, but Vodacom doesn't have to. Well, Vodacom, this client is going to stick to her contract only if Vodacom does the same!</p>