1 reviews | Active since Mar 2014
Sorry Vodacom, I am just not that into you
Time taken to get a Vodacom contract: 2 hours Time taken to cancel a Vodacom contract: 1 week and counting,
My contract time is up and I don't want to continue with Vodacom since they are so expensive. I am trying to cancel my contract and they allow no option for that. Ideally how you cancel a contract is to call in to the call center and request a cancellation.
But because we are dealing with Vodacom it says that "you have reach your call center call in minutes limit." The weird part is that I've never called them for at least 3 months.
Can someone please get this demon out of my life.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
