SORRY FOR THE INCONVENIENCE CAUSED, BUT LET’s BAR YOUR OUTGOING CALLS AGAIN..AND AGAIN!!!

I have been a vodacom customer since 1998. For the last 4-6 weeks my outgoing calls bar has been activated EVERY DAY!!! I don’t owe vodacom anything - account paid up to date - current usage of R50, with next payment date of 20 September. Every day I have to call 135, sometimes literally hold for hours, just for someone to pick up and put the phone down in my ears! I have spoken to so many consultants, and explained myself so many times, and am now over it to hear SORRY FOR THE INCONVENIENCE CAUSED, just to be inconvenienced again a few hours later! If I have to hear about their 2-5 hour turn around time to activate my line again, I AM GOING TO LOOSE IT! I told the consultant today how to do her job - push the button - activate my line - I will put the phone down, switch my device off and on, and then you will give me a call back in 5 minutes to make sure I can make calls.....needless to say I am still waiting for that courtesy call!!! Head office has also logged a request, as a friend who works at vodacom Westdene requested assistance on my behalf, and they can’t even sort this out!! I have now requested that my debit order be cancelled - not only because I am tired of paying for the ****ty service (not) provided by vodacom, but also because my account has been debited to the amount of R3850 for the past few months, instead of my normal usage amount of R1420 With vodacom its like ****ing against thunder!!! You are just a number - you just have to pay, while its ok for them to bridge their contract!?! My contract term is coming to an end in January, BUT I AM OVER IT!!! Is anyone prepared to sort this out, or can I deliver my sim somewhere, because I am not going to be held to a contract, if vodacom cannot deliver a service!! THIS IS THE MOST PATHETIC EXCUSE OF SERVICE I HAVE EVER EXPERIENCED!!!