Soooooo frustrated! Is there anyone that can help

It has been confirmed twice that a contract was sold incorrectly to me. Not one contract but two which I did not agree upon.This was confirmed twice by Vodacom.first complaint was not logged as no one could pick this up.second complaint was loggedbut still waiting.since early January.after sales call centre useless and pathetic.no one takes accountability or follows up on complaints. Still being billed, still waiting for courier to contact me.have spoken to 3 different consultants.so disappointed by the service received and all I'm asking is for help to cancel this contract.i have to phone every time to follow up and have to explain the entire situation over and over.where is the team leader who follows up on this.i can't phone everyday to get pathetic answers. Over poor service being given and I'm suppose to accept this.<br> <br>