1 reviews | Active since Sept 2010
sooo angry no parts for alcatel pop 7 tab
I bought a alcatel pop 7 tablet in May 2014 after a couple of months the tablet got ****** and i did an insurance claim.In December 2014 my insurer gave me an refurbis tablet wich gave me problems since day one the tablet had one nock on the right end top but thats about it .I took it to the sportcene brance i bought it at and they send it away than a week later it came back doing the same thing the very next day i took it back. The hub never said anything on the papers that the tablet is beyond repair.The second time it came back doing the same thing.I phoned sportcene and they exsplain to me that vodacom maitland hub have no spares and it is beyond repairs so they are voiding the warrenty.My point is if they told me the first time it came back than i would not have cancelled my insurance.And who would buy a tablet that dont have any spares if anything goes wrong thats why your warrenty or garentee is their for.I MUST SAY I HAVE THAT TABLET ONLY FOR FOUR MONTHS AND IM VERY DISSAPOINTED IN THE SERVICE AND THE ATTITUTE.MY DAUGHTER WILL BE SO DISSAPOINTED THAT SHE WONT GET HER TABLET BACK.THANK YOU VODACOM FOR THE BAD SERVICE AND BREAKING A CHILDS HEART NICE ONE GUYS:(
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
