HJ
Heidi J

1 reviews | Active since Jul 2015

30 Jul 2015, 08:42

Sony M4 Aqua not available for upgrade

I went beginning of the month to upgrade to a Sony M$ aqua but to this day I am still waiting for the store I went to, to receive the phones. They do not know when there stock will arrive. How can you launch a new phone and then not be able to supply when customers want to upgrade. I am at the point of cancelling my contact honestly this is the worst service ever, I have been waiting for a month now and still don't know when it will arrive.<br> <br> urgent response is needed

0
Replies (1)
Vodacom
Vodacom's reply30 Jul 2015, 11:49
Official
Hello heidi1608,

Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.