CB
Cornelius B

1 reviews | Active since Dec 2015

26 Sept 2017, 13:40

Sony M4 aqua

I took my phone in to Vodacom Brooklyn for repairs. I recieved an SMS that the phone is back at them, but I can't collect it. I have lost the job card and now they won't give me my phone back.

0
Replies (2)
Vodacom
Vodacom's reply26 Sept 2017, 14:19
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply02 Oct 2017, 15:47
Official

Dear Cornelius

Thank you for your patience.

The store has confirmed you collected your device

Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

LS

Best regards,