BF
Bruwer F

1 reviews | Active since Apr 2015

15 Apr 2015, 18:34

Sony Experia with cracked screen

i renewed my cell contract and got an Sony Experia Z3 Compact.After a few days i saw my screen was cracked in the middle...<br> I took my cell back to Robertson Vodacom and they send it away to Somerset Wes Vodacom and they send it to Johannesburg.After many calls and a letter everyone said i must be patient just wait for feedback.They told me it was man abuse and quoteme R3600 to fix.I told them it wasnt my fault the sreen broke and they just refused fixing it.The owner of the shop even suggested i get it fixed at one of the India Cell Shops....<br> After looking on the internet i saw there are loads of people with the same problem as me with the Sony Experia Z3 Compact.<br> <br> It is the worst cell EVER made.I leave u with this website down below.<br> <br> [URL Removed]

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Replies (1)
Vodacom
Vodacom's reply16 Apr 2015, 16:36
Official
Hello bfeuth,

Thank you for the posting.

The matter will be escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team