LC
Linda C

1 reviews | Active since May 2015

18 May 2015, 12:14

Sony Experia E1

Hi Peter,<br> <br> I bought a Sony Experia E1 from Jets in PE Cleary Park in April this year and within a month I had issues. The phone's keyboard stopped working. I took it back to Jetmart and they had to sent it to PE Vodacom repairs. I was told that it will take two weeks. Firstly I had to keep on calling jets and Vodacom repairs to find out<br> what is happening. Its now four weeks and I am still waiting and still not once did they call me I had to call them. This morning I called and was told by someone at the PE Vodacom Repair that they cant fix the phone here and that they sending it to Vodacom head office. Every time I call I am told that Henry who is the manager at the PE Repairs will get back to me. He is never there or available to take calls. <br> <br> Please help!!!<br> Thank You.<br> Linda<br>

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Replies (1)
Vodacom
Vodacom's reply19 May 2015, 14:15
Official
Hello lindac1975,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team

Best regards,