IJ
Isabella J

1 reviews | Active since May 2015

23 Jun 2015, 08:59

Sony Ericsson unrepairable but not true

I got a second opinion and can get my phone fixed now for R490.<br> Vodacom waste people's time as they have to hand in the phone, its sent away and you only get your phone back 7 days later to hear that it is not repairable.<br> <br> This is my 2nd experience as previously my daughter handed in her Blackberry with the same problem and same feedback.

0
Replies (1)
Vodacom
Vodacom's reply23 Jun 2015, 12:00
Official
Hello ECB680529,

On behalf of Vodacom, kindly accept our sincere apology for the manner in which your enquirer was dealt with and for any inconvenience caused.

We have forwarded feedback via email.

Kind regards
Vodacom Consumer Website Team