SONY ERICSSON SMART BAND

I renewed my contract with Vodacom in May 2015. As advertised, the Sony Ericsson Z3 was suppose to come with a Smart Band. All Vodacom stores did not have stock. The store did the contract for me and said they would advise once the Smart Band was available. Shouneez assisted with the contract but never got back to me with regards to the Smart Band. I went back last month and spoke with Terry Lee who took my details down and said they would get back to me but never did. I went into the store yesterday, and was assisted by a trainee. when I asked to see a manager I was told that there was no manager or 2IC available to assist and that I needed to leave my details. The staff members kept on telling the trainee what to tell me and not one staff member came out to see me. I asked for the complaints line to which I was given Vodacom Customer Care (082 111). my complaint is two fold: 1. The terrible service I received from the store yesterday (25/10/2015). 2. The fact that it is almost 6 months and I have still not received the Smart Band and that Vodacom still does not have stock even though the phone was advertised with the band since the beginning of this year.