MN
Martin N

1 reviews | Active since Feb 2015

04 May 2015, 12:04

Sony Aqua what a lie.. to consumers your a joke

So I buy myself a Sony Experia M2 Auqa Black .. Aqua so they say hmmm???<br> I also take insurance and have a warranty on this device. Hoping I have my duck all in a row. <br> My device have never seen water. but due to the Africa trips to Nigeria I have sweat the mobile device out of his badly manufactured socks. the mobile phone is pulling outside of his casing. So I take the device back to Vodacom Galaria and I am told the device is broken beyond repair. it has not dropped or dipped in water. <br> You would think the device would be replaced as it seems the device does not live up to what it is marketed as. <br> Not my warranty nor my insurance with Vodacom is replacing my badly manufactured device a DUD.<br> I feel paying for a mobile device a **** load of money and adding additional insurance is a sham and I have been ****** buy Vodacom and Sony for supplying me with a broken phone from the start. Please could I ask for your assistance and warning to all that Sony and Vodacom is robbing you. I should be compensated with a working phone as I am in titled because I am paying my monthly payments and now I have nothing to show for it. The service I received a Galaria Vodacom is dreadful, untrained

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Replies (1)
Vodacom
Vodacom's reply04 May 2015, 12:32
Official
Hello pmnortje,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team