MK
Mohamed K
1 reviews | Active since Feb 2015
09 Feb 2015, 11:36
SONY and Vodacom lies
i have purchased a Sony Xperia Z2 a few months ago. The phone recently came into contact with water and switched off. All ports were tightly sealed and only the camera portion of the phone touched water. When i advised Vodacom they advised that the phone is water-resistant and not waterproof. Please follow this link as proof that the phone is waterproof [URL Removed] I was advised that vodacoms tests said theres not manufacturer faults and that warranty will not cover it and that i would have to pay for repairs? Why do i pay? Sony obviously made a **** product and vodacom is trying to put the blame on the consumer.
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Replies (1)Vodacom's replyOfficial
09 Feb 2015, 13:04Hello Na****_K,
We do thank you for the posting.
The matter will be referred to a consultant to investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant to investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply09 Feb 2015, 13:04
Official
Hello Na****_K,
We do thank you for the posting.
The matter will be referred to a consultant to investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant to investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
