Something very fishy here!!!!!

Yes ME again!!!

So i was trying to access my router at home to restrict access and do other parameter changes only to find out that ... get this ..... VODACOM locks your router on installation and only allows you temp restricted access to yor OWN PROPERTY!!!! When i queried this they said "just because its OUR rules". Wehn i requested written reasons they also refuse to give it to me. In fact they will not even give me my ISP user name and password!!!!!! I also requested to show me where i agreed to this in my signed contarct but also unable to get that information!!!!