Something is rotten at Vodacom

<p>In Oct I got billed R17 000 for data, after disputing this it got reversed. this morning I noticed that Vodacom deducted R 33 000 from my bank account. I have a 20G package with Vodacom.</p> <p>I checked my device for usage and the total data used (including when I am on Wi-Fi) is less than 17G. I also regularly check on the Vodacom app but since this morning only my mobile nor appear, the data contract just disappeared. </p> <p>I took screenshots of all applications and the individual data usage, I also took a screenshot of the app to show that the data package disappeared.</p> <p>It is no use calling customer service as they have no idea how to handle billing enquiries.</p> <p>I need a competent accounts person to contact me urgently on ********** 122.</p> <p>Something is rotten at Vodacom</p>