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Nqobile N
1 reviews | Active since May 2023
07 Jan 2026, 19:16
Something
Vodacom please fix my account I'm not gonna pay 4600 this month for something you did and please don't tell me about next month this needs to be fixed this month immediately.......please look at my statement you guys did an error and I expect you to fix it I've been paying 600 for 1TB for a good 6months but using my old 600 GB all along and I've told you this when you call .....you guys are charging me extra for your mistake and that's bull**** .I've been a customer for 15 years but the treatment
Helpful (0)
Replies (8)0
Replies (8)
Vodacom's replyOfficial
08 Jan 2026, 07:36Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Jan 2026, 07:36
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
NN
Nqobile N's updateReviewer Update
09 Jan 2026, 16:32Good day
I have not received a call from one of your consultants regarding the issue please get in contact with me and fix this issue because month end is around the corner and trust you me ...I'm not paying 4600 for something that someone from your side did .
I have not received a call from one of your consultants regarding the issue please get in contact with me and fix this issue because month end is around the corner and trust you me ...I'm not paying 4600 for something that someone from your side did .
NN
Nqobile N's update09 Jan 2026, 16:32
Reviewer Update
Good day
I have not received a call from one of your consultants regarding the issue please get in contact with me and fix this issue because month end is around the corner and trust you me ...I'm not paying 4600 for something that someone from your side did .
I have not received a call from one of your consultants regarding the issue please get in contact with me and fix this issue because month end is around the corner and trust you me ...I'm not paying 4600 for something that someone from your side did .
NN
Nqobile N's updateReviewer Update
12 Jan 2026, 19:04There is still no response this is a record...I'm not gonna pay trust and you try and balck list me!!!
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Nqobile N's update12 Jan 2026, 19:04
Reviewer Update
There is still no response this is a record...I'm not gonna pay trust and you try and balck list me!!!
Vodacom's replyOfficial
13 Jan 2026, 08:08Thank you for your post Nqobile.
We apologize for the delay
Our team will make contact with you soon.
Regards, Vodacom Consumer Website Team
We apologize for the delay
Our team will make contact with you soon.
Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 Jan 2026, 08:08
Official
Thank you for your post Nqobile.
We apologize for the delay
Our team will make contact with you soon.
Regards, Vodacom Consumer Website Team
We apologize for the delay
Our team will make contact with you soon.
Regards, Vodacom Consumer Website Team
Best regards,
NN
Nqobile N's updateReviewer Update
15 Jan 2026, 04:56There is still no response from you guys ....wow
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Nqobile N's update15 Jan 2026, 04:56
Reviewer Update
There is still no response from you guys ....wow
NN
Nqobile N's updateReviewer Update
16 Jan 2026, 15:24- I'm really disappointed in Vodacom....you guys play with people's finances at this point I'm the fool you have not called or texted me instead I've had to call your call center this whole week regarding the matter WHICH I HAVE BEEN DOING SINCE THE WHOLE MATTER STARTED .
- I HAVE A LOT TO SAY BUT TRUST ME I'M DONE WITH VODACOM AS SOON AS EACH CONTACT ENDS I'M LEAVING FOR GOOD AND ITS NOT A Threat I've been a customer for 9years now and it's the same story over and over . Please people when it comes to Rewards Co vodacom don't listen to any call there are ****mers and rude and will definitely cause a problem in your finances and never get back to you .
NN
Nqobile N's update16 Jan 2026, 15:24
Reviewer Update
- I'm really disappointed in Vodacom....you guys play with people's finances at this point I'm the fool you have not called or texted me instead I've had to call your call center this whole week regarding the matter WHICH I HAVE BEEN DOING SINCE THE WHOLE MATTER STARTED .
- I HAVE A LOT TO SAY BUT TRUST ME I'M DONE WITH VODACOM AS SOON AS EACH CONTACT ENDS I'M LEAVING FOR GOOD AND ITS NOT A Threat I've been a customer for 9years now and it's the same story over and over . Please people when it comes to Rewards Co vodacom don't listen to any call there are ****mers and rude and will definitely cause a problem in your finances and never get back to you .
NN
Nqobile N's updateReviewer Update
16 Jan 2026, 17:57Please next time you try and call me be at call center, hello peter or Rewards co please don't hang the phone on me because I have the whole call record....**** with me I'll **** with you
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Nqobile N's update16 Jan 2026, 17:57
Reviewer Update
Please next time you try and call me be at call center, hello peter or Rewards co please don't hang the phone on me because I have the whole call record....**** with me I'll **** with you
Vodacom's replyOfficial
03 Feb 2026, 14:11Dear Nqobile,
Thank you for taking the time to speak with us and for confirming that your query is resolved. We sincerely apologize for the frustrations you experienced, but we are pleased everything is sorted for you.
Kind regards, Consumer Website Team
Thank you for taking the time to speak with us and for confirming that your query is resolved. We sincerely apologize for the frustrations you experienced, but we are pleased everything is sorted for you.
Kind regards, Consumer Website Team
Best regards,
Vodacom's reply03 Feb 2026, 14:11
Official
Dear Nqobile,
Thank you for taking the time to speak with us and for confirming that your query is resolved. We sincerely apologize for the frustrations you experienced, but we are pleased everything is sorted for you.
Kind regards, Consumer Website Team
Thank you for taking the time to speak with us and for confirming that your query is resolved. We sincerely apologize for the frustrations you experienced, but we are pleased everything is sorted for you.
Kind regards, Consumer Website Team
Best regards,