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naeem A
1 reviews | Active since Oct 2012
11 Jan 2020, 20:30
SOMEONES NOT DOING THEIR JOB........
Paid my Vodacom account in May 2019,Upon checking my credit report i notice that i am in arrear,At the time i called in i was given a settlement amount and paid and even emailed it to your cancellation department.
This is not acceptable as its affecting my scoring and i need to apply for a bond,Please can i have urgent feedback as to what happened and what's going to happen about this
Helpful (0)
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Replies (3)
Vodacom's replyOfficial
12 Jan 2020, 12:46Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Jan 2020, 12:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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naeem A's updateReviewer Update
14 Jan 2020, 17:012 days and still no call... It looks like your automated email on hellopeter is more efficient.
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naeem A's update14 Jan 2020, 17:01
Reviewer Update
2 days and still no call... It looks like your automated email on hellopeter is more efficient.
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naeem A's updateReviewer Update
14 Jan 2020, 17:02When is someone going to call me or will I just receive another automated email?????????????
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naeem A's update14 Jan 2020, 17:02
Reviewer Update
When is someone going to call me or will I just receive another automated email?????????????