CW
Colleen W

1 reviews | Active since Oct 2017

02 Oct 2017, 14:13

SOMEONE WILL CONTACT ME STILL WAITING

IT HAS TAKEN ME 2 DAYS, 3 TRIPS INTO A VODACOM STORE AND STILL MY LINE IS NOT RE-ACTIVATED AFTER IT WAS BLOCKED AS MY PHONE WAS ****** I AM CURRENTLY ON HOLD 40 MINUTES AS WE SPEAK ON YOUR REDICULOUS CALL CENTER. IF MY LINE IS NOT ACTIVATED BY 5:00PM VODACOM CANCEL MY CONTRACT YOU NOT KEEPING YOUR SIDE OF THE CONTRACT - NO, NO, NO SERVICE!!!!!!!!!!!!

0
Replies (2)
Vodacom
Vodacom's reply02 Oct 2017, 14:26
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

CW
Colleen W's update02 Oct 2017, 14:35
Reviewer Update
So then call me now ********** I am waiting I first request was 7 hours ago??????