WN
Waynne N
1 reviews | Active since Dec 2012
04 May 2023, 15:07
Someone upgraded my contract.
I took out a laptop contract about 5 years sgo. This was a 3 year contract. When the contract was up the device payment came off the bill and I carried on paying the R94 a month thinking one day I would upgrade. I see now that from either December or January someone upgraded this contract and has already raked up a bull of about R6000. If I didn't upgrade this contract then how is it possible that someone did. *****. Please help.
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Replies (1)Vodacom's replyOfficial
05 May 2023, 07:34 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 May 2023, 07:34
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
