WN
Waynne N

1 reviews | Active since Dec 2012

04 May 2023, 15:07

Someone upgraded my contract.

I took out a laptop contract about 5 years sgo. This was a 3 year contract. When the contract was up the device payment came off the bill and I carried on paying the R94 a month thinking one day I would upgrade. I see now that from either December or January someone upgraded this contract and has already raked up a bull of about R6000. If I didn't upgrade this contract then how is it possible that someone did. *****. Please help.

0
Replies (1)
Vodacom
Vodacom's reply05 May 2023, 07:34
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team