TH
Tyrone H

1 reviews | Active since Jan 2013

20 Sept 2016, 11:59

Someone opened account with my ID, submitted to credit bureau

<p>Dear Vodacom,</p> <p> </p> <p>I received a call from someone, asking me to confirm my ID.</p> <p>Firstly I asked for what, he said it was regarding the VODACOM contract I have.</p> <p>I do not have a contract with Vodacom, he informed me that the contract was taken out in JUNE 2016.<br />I only gave him the first 6 digits of my ID, he completed the rest.</p> <p>My ID number was given to the credit bureau.</p> <p>The bank account given is with Standard Bank, i am not with Standard bank.</p> <p> </p> <p>I asked for his name, he said RIAAN.</p> <p>And gave me a reference for the call - RIAAN 11:40am (which seems suspect to me)</p> <p> </p> <p>Please have one of your representatives contact me to clarify and fix the issue.</p> <p> </p> <p>Thank you.</p> <p> </p> <p>Kind Regards ,</p> <p> </p> <p>Tyrone</p>

0
Replies (2)
Vodacom
Vodacom's reply20 Sept 2016, 12:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

TH
Tyrone H's update20 Sept 2016, 12:44
Reviewer Update

I have had it confirmed that a account was indeed taken out with my name and ID.

The address given is a GUESTHOUSE in the NORTHERN CAPE, I live in WESTERN CAPE.

I spoke to a lady at the Guesthouse, didn't expect to find any leads as the ******** plan these things.

The number for the contract is ********** .

The bank is Standard Bank, i am with FNB.

The amount arrears to R1872

Thank you for assisting.

Kind Regards,

Tyrone