Someone get in touch with NBA and JanB becaue

Dear Vodacom,

I have been battling for months to get my credit profile updated with no avail even after settling my account with NBA. I find out that you handed my account over to not only NBA but to JandB associates too, however, I spoke to JandN associates a gentleman name Ronald ********** has notes on their system proof of payment and the paid-up letter that I do not owe them any money as this account was settled with NBA.

I have been providing you the information but none of you want to investigate the matter you just want me to double pay you which will not happen. I will not stop escalating this until I have gotten someone to do their job because even after being paid you still say I'm at fault. I will not use your services ever again and will not recommend any one to do that because Vodacom is not service orientated