1 reviews | Active since Oct 2025
Someone competent from Vodacom must call me back with a solution. I have proof that i paid.
Vodacom is trying to unnecessarily destroy my credit record. I found out my daughter's number is on arrears in 2022. I went to Vodacom Mall of Africa and was directed to Vodacom self service machine to make a payment. i made a payment of R1400 and the machine did not print a receipt. the money went out of my account and to this date my statement still shows that i paid Vodacom and amount of R1400. They have handed me to different collection companies and every time i produce this evidence they disappear. i went went to VodaWorld in Midrand.. spoke to different people at thie collect department and they are not assisting. This morning i called Vodacom collection department and they reffered me to a TS Legal attorneys and the number they gave me is not in service. It looks like everyone at Vodacom does not know what they are doing. I am willing to pay again as this issue is affecting my credit record but everyone i speak to at Vodacom seem to be *********** and only excel at damaging people's reputation. Vodacom must just remove this debt on my name. It is wrong for them to fail to correct their mistake and even
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Vodacom Customer. Your service ticket with reference number EC-21S9-1IU7IL has been closed. Thank you Vodacom.
I need a letter that shows that I paid the account and the matter is resolved. Not this automated vague sms.
Dear Vodacom Customer. Your service ticket with reference number EC-21S9-1IU7IL has been closed. Thank you Vodacom.
I need a letter that shows that I paid the account and the matter is resolved. Not this automated vague sms.
