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anicha P
1 reviews | Active since May 2015
02 Jan 2024, 15:57
Some Vodacom sales people are dishonest and wants to make sales
They always phone and tell you because you have been a good client that you are rewarded and will receive extra benefits at no cost and no extension then you say you dont want anything on your statement to change and extended they say no only you will receive more benefit then you agree then you get your statement and the price increased about R400. Happend to me twice now. I heard that there is alot of people that this is happening to.
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Replies (1)Vodacom's replyOfficial
03 Jan 2024, 07:49Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Jan 2024, 07:49
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
