1 reviews | Active since Jun 2016

07 Oct 2016, 08:11

Some problems

<p>I've got a few lines with vodacom.</p> <p> </p> <p>My first problem is:</p> <p> </p> <p>One of my lines is a 20GB data contract. I've got a R50 call limit set to this line. Every month I get charged R65.96 for something called content service. What is this and why am I getting charged extra?</p> <p> </p> <p>2. I don't know how many times I've asked Vodacom to just send me a invoice at the end of the month so I can do a EFT. It's the 7th today and I still haven't received any invoices.</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply07 Oct 2016, 09:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team

Best regards,