CR
Celeste R
1 reviews | Active since Dec 2019
14 Sept 2021, 18:37
Sold me something they don’t have - extremely disappointed
I’m disappointed and disheartened at the service I have received. It’s been more than a month and I still don’t have WiFi . I spoke to so many consultants , I’m paying for this service that I’m not getting. The sold me a sales order that is not in my area and made me believe it is. I’m so disappointed
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Vodacom's replyOfficial
15 Sept 2021, 07:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Sept 2021, 07:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team