sold me a faulty cellphone

Vodacom dealer number 49778 have no shame at all. i went to apply for contract with them on the 16 November and was approved had to do sim swap from my old prepaid to thee new contract where i had to switch phone off and i only put it on after 20h00. shockingly i was unable to get into the menu until i decide to take it back to the store the next morning we had a big argument regarding that since they we unable to do it as well and i was told that they will book it in for 7 working days and so that can be fixed where as they are gonna debit my account within 48 hours of which is today, i told him i don't have a phone that was the reason i app**** for that phone obviously i cant wait for that long is better i cancelled the contract or they must give me a new phone.another thing the fact that i did a sim swap i was told not make any calls but to receive only. now its like VODACOM owns my life for the money that i will pay and with the phone that i don't have. i am not happy at all and i need them to cancell the contract and i wlll either go to Cell c or MTN where they appreciates customer and willing to assist them