1 reviews | Active since Feb 2015
Sold goods I reserved
Hi I came into store, looking for tempered glass protector for an iPhone 6.<br> <br> Found one and asked the lady to keep it aside while I finished my breakfast, would be back in twenty minutes to buy it and have it fitted.<br> <br> Came back after that time to find another consultant, selling the last one reserved for me in front of my face on top of it! To another customer????<br> <br> Then proceeded to try sell me a more expensive type of protector which I don't want/or need to make up for the absolute lack of collaboration with other staff.<br> <br> I have been to about 7 Vodacom stores looking for the cover and finally found one and due to incompetence it gets sold.<br> <br> Stay in the east rand, and cannot come back tomorrow to try and get one, that they promised would be here.<br> <br> Thoroughly not impressed.<br>
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
