1 reviews | Active since Oct 2016

29 Oct 2016, 15:00

Sold Defective Phone

<p>I purchased an Apple Iphone 5S CPO in January only for it to have a fault 2 weeks later. I then sent it to get repaired twice only for no repair to be done and the phone still not working. They refused to replace the phone after promising to do so and 9 months down the line, I am paying for a phone I do not have.</p>

0
Replies (1)
Vodacom
Vodacom's reply30 Oct 2016, 05:51
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team